lion8 Privacy Policy

This page describes what we collect when you use lion8 and how we keep that data protected. We take your privacy seriously. When you create an account, deposit funds, or place bets on our platform, we collect personal information—your email, identity documents, payment details, and betting history. We use this information to verify your identity, process your transactions, and comply with legal obligations.

Our privacy practices are transparent. We do not sell your data to third parties. We do not share your payment credentials with anyone outside our payment processors. We do not use your information for marketing without your consent. This policy explains exactly what we collect, how we store it, who has access to it, and what rights you have over your data.

If you have questions about how we handle your information, contact our support team. We respond to privacy inquiries in English and regional languages. Your data security is our responsibility, and we take that responsibility seriously.

What We Collect on lion8

We collect different types of information depending on how you use lion8. When you create an account, we collect your email address and password. When you verify your account, we collect your full name, date of birth, national identity card number (or passport number), and residential address. This information is required by law to prevent fraud and money laundering.

When you deposit funds, we collect payment information—your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details. We do not store your full payment credentials on our servers. Payment processing is handled by certified third-party processors (mobile banking, local payment, online payment, etc., or your bank). We store only a reference to your payment method so we can process future transactions and withdrawals.

When you use lion8, we collect your betting activity—which games you play, how much you wager, when you place bets, and what you win or lose. We also collect technical information: your IP address, device type, browser version, and the pages you visit. This information helps us detect fraud, improve our platform, and comply with regulatory requirements.

How We Use Your Data on lion8

We use your personal information for specific purposes:

Account verification: We verify your identity to comply with Know Your Customer (KYC) regulations. This protects you and our platform from fraud.
Payment processing: We use your payment details to process deposits and withdrawals. Your payment information is transmitted securely to our payment processors.
Fraud prevention: We analyze your betting patterns and account activity to detect suspicious behavior. If we notice unusual activity, we may freeze your account temporarily and contact you.
Legal compliance: We keep records of your account activity to comply with anti-money-laundering laws and tax regulations. We may be required to share this information with government authorities.
Customer support: We use your information to respond to your inquiries, resolve disputes, and improve our service.

We do not sell your data

We never sell your personal information to third parties. We do not use your data for marketing purposes without your explicit consent. Your information is used only to operate lion8 and comply with legal obligations.

Third-Party Processors and Data Sharing

We work with third-party service providers to operate lion8. These include payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking), cloud hosting providers, and customer support platforms. We share only the information necessary for these providers to perform their services. For example, we share your payment details with local payment only when you deposit via online payment.

Our servers may sit outside your jurisdiction. Your data may be stored in data centers in Southeast Asia or other regions. We ensure all data transfers comply with international data protection standards. We use encryption and secure protocols to protect your information in transit and at rest.

We may be required to disclose your information to government authorities, law enforcement, or regulators if we receive a legal request. We will notify you of such requests unless we are legally prohibited from doing so.

Cookies and Tracking

We use cookies to remember your login session and preferences. Cookies are small files stored on your device. They help us provide a seamless experience—you do not have to log in every time you visit lion8. You can disable cookies in your browser settings, but this may affect your ability to use our platform.

We use analytics tools to understand how players use lion8. These tools track page views, button clicks, and session duration. This information helps us improve our interface and identify technical issues. We do not use this data to identify you personally—only to understand aggregate usage patterns.

Your Rights and Data Access

You have the right to access your personal data. Log into your lion8 account and navigate to Account Settings to view your profile information, payment methods, and betting history. You can download your account data anytime.

You have the right to correct inaccurate information. If your name, address, or other details are wrong, contact our support team and we will update your account.

You have the right to request deletion of your account and associated data. Contact our support team to initiate account closure. We will delete your personal information within a reasonable timeframe, except where we are required by law to retain records (typically for anti-money-laundering compliance).

Data retention: We retain your account data for as long as your account is active. After account closure, we retain records for a minimum of five years to comply with regulatory requirements.

Security Measures on lion8

We protect your data using industry-standard security practices. Your password is encrypted and never stored in plain text. Your payment credentials are transmitted using SSL/TLS encryption. Our servers are protected by firewalls and intrusion-detection systems.

We recommend enabling two-factor authentication (2FA) on your lion8 account. 2FA adds a second layer of protection: after you log in with your password, we send a verification code to your email or phone. You enter that code to complete login. This prevents unauthorized access even if someone learns your password.

Despite our security measures, no system is completely secure. If you believe your account has been compromised, change your password immediately and contact our support team.

Our Privacy Commitments on lion8

We are committed to protecting your privacy. We comply with applicable data protection laws in the jurisdictions where we operate. We conduct regular security audits to identify and fix vulnerabilities. We train our staff on data protection practices. We maintain a privacy team to handle data requests and complaints.

If you have a privacy concern, contact us at our support email. We respond to privacy inquiries within 14 days. If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang, you can reach our support team in English or your regional language. We take all privacy complaints seriously and investigate them thoroughly.

This privacy policy may be updated from time to time. We will notify you of material changes via email or by posting a notice on lion8. Your continued use of our platform after changes are posted constitutes your acceptance of the updated policy. Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.